Frequently Asked Questions
Everything you need to know about Breville Remanufactured products and our services.
What exactly is a 'Remanufactured' product?
A remanufactured product is an item that has been returned to Breville for various reasons. These units undergo a rigorous inspection and testing process by certified technicians to ensure they meet original factory specifications. They are restored to 'like-new' condition, though they may feature minor cosmetic imperfections.
Do remanufactured products come with a warranty?
Yes. All Breville Remanufactured products include a limited 6-month warranty from the date of purchase. This covers defects in materials and workmanship, providing you with peace of mind similar to a brand-new purchase.
What is your return policy for refurbished appliances?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund or exchange, provided the item is in the same condition as received.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days depending on your location. We offer free ground shipping on all orders over $100 within the contiguous United States. Expedited shipping options are available at checkout for an additional fee.
Are all original accessories included with the machine?
Most remanufactured units include all essential accessories required to operate the machine (such as portafilters, milk jugs, or blending jars). However, some non-essential consumables like water filters or cleaning tablets may not be included.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. We also offer financing options through Affirm for customers looking to pay in installments.